Bubble Time Express Carwash

Armanya Maheshwari 3 months ago

Waste of time!! First time through the wash, the sensors didn’t pick up the car or something so none of the cleaning devices turned on and just sat through the car moving through the wash. Attendant let me go through a second time, and I still ended up coming through with leftover blue cleaning solution, water marks, and half the bird poop I came to clear off left on the car. Vacuums were also very weak.

Kaleigh Warren 4 months ago

I opted for "The Big Cheese" wash and was surprised at how quick it was. When I inspected my car afterwards, I noticed quite a bit of dirt on the hood/grill and back end still that I'll have to clean myself. My front license plate (that has a stainless steel holder on it) was also bent. Due to this experience, I likely won't be back. I gave 2 stars because I appreciated that vacuums were included.

J Woods 7 months ago

Bought the middle tier. My car still has the blue and pink soap on it. And my car has dirt patches all over. On top of that half their vacuums didn’t work. And that is not an exaggeration. Huge waste of money, unless you’re desperate for dirt to be spread on your car. I really would not recommend anyone go here and I will not be returning.

Tom Morgan 9 months ago

Went to Bubble Time on December 20th and paid for the middle tier wash. I’ve attached a few photos showing how filthy my car still was after getting it washed. I drive a hatchback so there isn’t a whole lot of car to wash, but somehow Bubble Time missed a lot of places. The automatically generated captions on my pictures should serve as proof: “blue car with dirt residue”, “dirty blue hatchback”, “blue car with mud splatters”, and “muddy blue vehicle exterior”. I emailed Bubble Time on the same day and again on January 2nd. Generally, I don’t like to leave bad reviews for businesses before I’ve given them a chance to fix any issues I had. Bubble Time has not responded to either email, so here I am with a one star review. This would be unacceptable for the base tier wash. I thought by buying the middle tier, my car would be even cleaner and look a little nicer. And the lack of customer service doesn’t help things. If you’re looking for a car wash that, you know, actually cleans your car, don’t go to Bubble Time.

Demi King 9 months ago

Decided to take my car here for a wash with it being the first nice day in madison in a while. Perfect carwash day right? WORST MISTAKE. My car is scratched in MULTIPLE places now. You can tell they were done by the scrubbers just looking at the ridges and grooves. HIGHLY recommend not bringing your car here unless you want it scratched to all hell. EDIT: The attempt to gaslight me into believing the damage was caused by a snow/ice scraper or hidden under winter grime is unbelievable. I bought this car less than a month ago, and it has been parked in a heated garage during every snowfall since. It has never been exposed to snow long enough to require an ice scraper, nor have I ever used one on this vehicle. I wash my car weekly—I would have noticed this damage long before bringing it to your wash. I posted my review not to harm your business, but to make others aware that this happened to me while using your car wash. There is a reason your establishment has multiple signs stating you are “not responsible for any scratches or damage.” Those signs exist because damage can happen, and IT DID TO MY VEHICLE!! If there were truly zero chance of damage occurring due to your maintenance